FamilyTree App Support

I want to contact you directly
To contact us through our helpdesk, just send an email to support@balkan.app.
One of our support engineers will answer you within approximately 24 hours if you are customer.
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How to report an issue or ask for help:
  1. If you have some custom scenario, that is related to the issue, please write down what is it.
  2. Create an example.
  3. Create a screenshot of what you expect to happen.
  4. Explain us in simple steps how to reproduce the issue.
  5. Send all this to support@balkan.app.
    6. Thank you! :)